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📌 Frequently Asked Questions – Easylife Cleaning

🧼 What services do you offer?

Easylife Cleaning provides a full range of professional cleaning services across Central and South West London. Our services include:

  • One-Off Deep Cleaning

  • End of Tenancy Cleaning

  • Regular Domestic Cleaning (Weekly, Fortnightly)

  • Airbnb Turnover Cleaning

  • Commercial Cleaning (Offices, Communal Areas, Estate Blocks)

  • Carpet and Upholstery Cleaning

  • Oven, Fridge & Appliance Cleaning

  • Laundry & Ironing Services

  • Add-on Services (Blinds, Inside Windows, Organising Closets, etc.)

Whether you need a one-time deep clean or regular ongoing support, we tailor our services to meet your specific needs.

📍 What areas do you cover?

We proudly serve clients in Central and South West London, including but not limited to:

  • Battersea (SW11, SW8)

  • Chelsea (SW3, SW10)

  • Fulham (SW6)

  • Hammersmith (W6)

  • Kensington (W8, W14)

  • Westminster (SW1, W1)

  • Earls Court (SW5)

  • And surrounding postcodes.

If you're unsure whether we cover your area, feel free to contact us at 0203 603 0262.

💰 How much do your services cost?

We offer both fixed-rate and custom-quoted pricing depending on the service. For example:

  • End of Tenancy Cleaning starts from £150 for a 1-bed flat

  • Deep Cleaning from £120

  • Carpet Cleaning from £35 per room or £120+ for a full flat

  • Regular Cleaning is quoted based on the number of bedrooms, bathrooms, and frequency

  • Add-on Services like oven or fridge cleaning start from £25

For full pricing, request a free quote.

⏱️ How long will the cleaning take?

It depends on the service and property size. For example:

  • A 2-bedroom end of tenancy clean typically takes 4–6 hours

  • Deep cleans vary but average 3–5 hours

  • Regular weekly cleans are generally 2–3 hours

We always allocate sufficient time for a thorough clean and don’t cut corners. Our staff remain until the agreed job is completed to our high standard.

👥 Are your cleaners vetted and trained?

Absolutely. All Easylife Cleaning staff:

  • Are DBS background-checked and referenced

  • Go through our in-house training program focused on hygiene, attention to detail, and professionalism

  • Wear branded uniforms and carry ID

  • Are trained to handle special requests and operate discreetly and respectfully in your space

🧽 Do you bring cleaning supplies?

Yes. For most one-off, deep, and end of tenancy cleans, we bring our own professional-grade supplies and equipment. For regular cleans, we’re happy to use your preferred products or bring our own upon request.

Environmentally-friendly and pet-safe products are available. Let us know if you have preferences or sensitivities.

📅 What is your booking and cancellation policy?

We require a 25% deposit upon booking confirmation, which is fully refundable if the appointment is cancelled 48 hours or more in advance.

  • For cancellations within 48 hours, the deposit is non-refundable.

  • For reschedules, we require at least 24 hours' notice to accommodate changes without additional fees.

 

🧾 Are you insured?

Yes, we are fully insured for:

  • Public liability

  • Employers’ liability

  • Damage to property and contents

This ensures peace of mind for both you and our staff during every visit.
 

🧼 What if I’m not satisfied with the service?

Customer satisfaction is our priority. If something isn’t right:

  1. Let us know within 24 hours of the clean

  2. We will offer a free re-clean of the missed areas

  3. If necessary, we’ll escalate the concern for a full review and resolution

We stand by our 100% satisfaction guarantee.
 

📦 Do you clean post-renovation or construction properties?

Yes, we do! Post-build cleans are available and quoted based on site size, level of dust/debris, and access. We use specialist equipment to remove fine construction dust safely and thoroughly.
 

🏠 Do I need to be home during the cleaning?

Not at all. Many of our clients are not home during the clean. If you won’t be present:

  • Provide us with key instructions or key safe code

  • Let us know of any alarms or access instructions

  • We ensure your property is left clean, secure, and locked as found
     

💼 Do you work with landlords and estate agents?

Yes. We partner with letting agents, property managers, landlords, and Airbnb hosts for reliable, contract-based cleaning services. Custom packages and invoicing available on request.
 

📞 Still have questions?

Reach out to us directly by:

  • 0203 603 0262

We’re here to help, and we look forward to making your life easier with Easylife Cleaning!

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