Frequently Asked Questions – Easylife Cleaning
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What services do you offer?
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Easylife Cleaning provides a full range of professional cleaning services across Central and South West London. Our services include:
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One-Off Deep Cleaning
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End of Tenancy Cleaning
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Regular Domestic Cleaning (Weekly, Fortnightly)
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Airbnb Turnover Cleaning
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Commercial Cleaning (Offices, Communal Areas, Estate Blocks)
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Carpet and Upholstery Cleaning
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Oven, Fridge & Appliance Cleaning
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Laundry & Ironing Services
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Add-on Services (Blinds, Inside Windows, Organising Closets, etc.)
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Whether you need a one-time deep clean or regular ongoing support, we tailor our services to meet your specific needs.
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What areas do you cover?
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We proudly serve clients in Central and South West London, including but not limited to:
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Battersea (SW11, SW8)
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Chelsea (SW3, SW10)
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Fulham (SW6)
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Hammersmith (W6)
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Kensington (W8, W14)
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Westminster (SW1, W1)
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Earls Court (SW5)
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And surrounding postcodes.
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If you're unsure whether we cover your area, feel free to contact us at 0800 009 6307.​
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How long will the cleaning take?
It depends on the service and property size. For example:
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A 2-bedroom end of tenancy clean typically takes 2–4 hours
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Deep cleans vary but average 3–5 hours
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Regular weekly cleans are generally 2–3 hours
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We always allocate sufficient time for a thorough clean and don’t cut corners. Our staff remain until the agreed job is completed to our high standard.
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Are your cleaners vetted and trained?
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Absolutely. All Easylife Cleaning staff:
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Are DBS background-checked and referenced
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Go through our in-house training program focused on hygiene, attention to detail, and professionalism
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Wear branded uniforms and carry ID
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Are trained to handle special requests and operate discreetly and respectfully in your space​
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Do you bring cleaning supplies?
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Yes. For most one-off, deep, and end of tenancy cleans, we bring our own professional-grade supplies and equipment. For regular cleans, we’re happy to use your preferred products or bring our own upon request.
Environmentally-friendly and pet-safe products are available. Let us know if you have preferences or sensitivities.
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What is your booking and cancellation policy?
We require a 25% deposit upon booking confirmation, which is fully refundable if the appointment is cancelled 48 hours or more in advance.
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For cancellations within 48 hours, the deposit is non-refundable.
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For reschedules, we require at least 24 hours' notice to accommodate changes without additional fees.
Are you insured?
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Yes, we are fully insured for:
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Public liability
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Employers’ liability
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Damage to property and contents
This ensures peace of mind for both you and our staff during every visit.
What if I’m not satisfied with the service?
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Customer satisfaction is our priority. If something isn’t right:
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Let us know within 24 hours of the clean
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We will offer a free re-clean of the missed areas
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If necessary, we’ll escalate the concern for a full review and resolution
We stand by our 100% satisfaction guarantee.
Do you clean post-renovation or construction properties?
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Yes, we do! Post-build cleans are available and quoted based on site size, level of dust/debris, and access. We use specialist equipment to remove fine construction dust safely and thoroughly.
Do I need to be home during the cleaning?
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Not at all. Many of our clients are not home during the clean. If you won’t be present:
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Provide us with key instructions or key safe code
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Let us know of any alarms or access instructions
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We ensure your property is left clean, secure, and locked as found
Do you work with landlords and estate agents?
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Yes. We partner with letting agents, property managers, landlords, and Airbnb hosts for reliable, contract-based cleaning services. Custom packages and invoicing available on request.
Still have questions?
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Reach out to us directly by:
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0800 009 6307
We’re here to help, and we look forward to making your life easier with Easylife Cleaning!